Premium Company the Sequel: Deception in Cybersapce
Some time ago, I wrote an article about a premium design company (rip merchants who have the nerve to call themselves web designers) who tried to contact one of my customers while I was on site, and tried to get him to sign on the dotted line to revamp a website that he didn't even know that he had, and was met with yours truly to shoo them away.
Well, sadly these space cowboys are beginning to show how they can fund two offices. As my customer called me on Friday, sounding most confused as this company had rung him again, this time they dropping my name in their pre-rehearsed script, saying that I have recommended that this revamp be carried out.
When this became clear to me, I couldn't help but recall the conversation I had recently had with my 3-year old daughter, on asking me if she could watch TV all day and when refused, she retorted with "Well Daddy said that I could".
So does this company's Telesales staff consist of all 3-year olds? Or are they misguided individuals that are trained vigorously by a fat cat sitting behind his antique mahogany desk to spot a vulnerable person from the other end of a phone, employ every dirty trick in the book to get them to sign on the dotted line, and in the process get themselves lots of that lovely green stuff so they can buy knocked-off designer gear and Crazy Frog ringtones?
One thing is for sure: They are not giving the genuine web designers (I do blow my own trumpet on this occasion) a good name. Genuine designers who wouldn't dream of using such tactics, and if so, would not sleep at night. Naturally I am in the process of sending my customer an email telling them to count their losses and discontinue association with that company.
May these virtual cowboys be condemned to the virtual fires of virtual Hell with a virtual Satan shoving a virtual red-hot fork on their backsides.
Well, sadly these space cowboys are beginning to show how they can fund two offices. As my customer called me on Friday, sounding most confused as this company had rung him again, this time they dropping my name in their pre-rehearsed script, saying that I have recommended that this revamp be carried out.
When this became clear to me, I couldn't help but recall the conversation I had recently had with my 3-year old daughter, on asking me if she could watch TV all day and when refused, she retorted with "Well Daddy said that I could".
So does this company's Telesales staff consist of all 3-year olds? Or are they misguided individuals that are trained vigorously by a fat cat sitting behind his antique mahogany desk to spot a vulnerable person from the other end of a phone, employ every dirty trick in the book to get them to sign on the dotted line, and in the process get themselves lots of that lovely green stuff so they can buy knocked-off designer gear and Crazy Frog ringtones?
One thing is for sure: They are not giving the genuine web designers (I do blow my own trumpet on this occasion) a good name. Genuine designers who wouldn't dream of using such tactics, and if so, would not sleep at night. Naturally I am in the process of sending my customer an email telling them to count their losses and discontinue association with that company.
May these virtual cowboys be condemned to the virtual fires of virtual Hell with a virtual Satan shoving a virtual red-hot fork on their backsides.
Posted: 19 June 2005
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